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iOS 9.2 devices don't sync anymore

Hello,

we updated some devices to iOS 9.2. Now the devices don't sync anymore. The SMC app (5.1.2.4 and 6.0.0.10) syncs, but reports the last status (before iOS update). A SMC server triggered sync for the devices itself fails. Last sync timestamp is still before iOS update. The server is running on 5.1.7, which is the latest version, as far as I know.

Now we have the situation, that a device which was not compliant before update stays not compliant and a device which was compliant before update stays compliant.

Is this a known issue?

Best regards

Dirk



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Parents
  • Hello,
    we have similar problems. Since my update to iOS firmware version 9.2 i couldn't receive status updates (app list, battery level, and so on) and if i sending some orders like locking the device or a text message i didn't receive it any way.

    Server version 5.0.8
    iOS Device firmware 9.2

    Stefan
Reply
  • Hello,
    we have similar problems. Since my update to iOS firmware version 9.2 i couldn't receive status updates (app list, battery level, and so on) and if i sending some orders like locking the device or a text message i didn't receive it any way.

    Server version 5.0.8
    iOS Device firmware 9.2

    Stefan
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