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Apple DEP: Install SMC app without apple ID issues

Van Do

Hello,

When enrolling iPhones to Apple DEP, I unchecked the "Apple ID" box in iOS set up and also have it set to automatically install SMC App. 
In doing so, once I booted up the phone with the configuration,I get a notification on the iPhone saying something along the lines of "sophos install..sign in to continue" and when I click Ok
It asks for an Apple ID (which I don't have or want) 
If I click cancel, the notification keeps popping up.

It seems like the phone NEEDS an apple ID to install SMC but I don't want to have an apple ID for users



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  • 0

    Hi Van,

    Thanks for reaching out to the Sophos Community Forum.

    If you don't wish to configure an Apple ID, I suggest using the Apple Volume Purchase Program. This way, the app deployment will not require an Apple ID but will instead pull a "Free License" from the pool of VPP licenses you have allocated. 

    Kushal Lakhan
    Global Community Support Engineer
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  • 0 in reply to Qoosh

    That's what I figured, thanks

    vdo@varsitysf.com

  • 0 in reply to Van Do

    Hi, did this a long time ago, but now i configured sophos central mobile from scratch.

    i have configured apple business manager and i see the DEP Device, created a DEP profile with "install SMC App", purchased Sophos Control from VPP Store and disabled AppleID in the DEP Profile.

    User are authenticating against LDAPS, that´s all working.

    but the SMC App does not get installed

    Will Sophos use the VPP SMC App now? 

    So i dont need a TaskBundle with the VPP SMC App or is this needed?

    sorry,

    kind regards,

    sebastian

  • 0

    Apple DEP (Device Enrollment Program) is an innovative program that enables companies to remotely deploy and manage Apple devices with ease. With the help of this program, organizations can easily configure their devices by installing required apps and profiles without any hassle. One common issue that many companies face is how to install SMC app without Apple ID issues.

    The good news is that Apple DEP offers a solution to this problem. It allows IT administrators to remotely configure devices, including installing required apps like SMC, without needing an Apple ID for each device. This not only saves time but also eliminates the need for employees to have access to personal Apple IDs on company-owned devices.

    With the help of Apple DEP, IT administrators can streamline deployment and management of company-owned devices while ensuring security and compliance standards are met.

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