Discussions Sophos Mobile Webfilter IOS not working

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Sophos Mobile Webfilter IOS not working

Markus Straubinger over 3 years ago

Hi,

i´m using Sophos Mobile. Webfiltering works fine with Android devices.

On ios devices webfilter isn´t working, what can i do?

Tested with Safari.

Regards Markus

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0 Qoosh over 3 years ago

Hi Markus,

Thanks for reaching out to us.

If you are using Web Filtering, the iOS device will need to be supervised. Let me know if this has been set up in your environment.
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0 Markus Straubinger over 3 years ago in reply to Qoosh

Hi,

thanks for your answer.

I can see the blocked cateogories under Intercept X Web Filtering, but I can still visit blocked categories.
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0 Markus Straubinger over 3 years ago in reply to Markus Straubinger

Sorry, Device ist supervised.
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0 Markus Straubinger over 3 years ago in reply to Markus Straubinger

Sorry, Device ist supervised.
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0 Qoosh over 3 years ago in reply to Markus Straubinger

If you have a "Sophos Mobile Security" or "Sophos Mobile Advance" license but this is still not working, I recommend opening a support case so this can be looked into further.

Currently, I don't see any open bug reports or known issues regarding this problem.
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