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We have around 100 Phones which we are going to change over to Sophos Mobile from our current MDM
We want to ensure that users retain there content on the phone (pictures, call history, app data)
when we have enrolled the phone, should we resort from backup during installation or after completing the setup?
Hi,
Can you confirm the OS of this Mobile Is it IOS or Andriod? What was the current version of your server? Also, was the "Enable backup functionality" enabled on your existing set-up as this one of the keys for you to proceed with your requirements. for more details on how back-up goes please refer to this documentation Section 24 page 137-138.
Hi,
Can you confirm the OS of this Mobile Is it IOS or Andriod? What was the current version of your server? Also, was the "Enable backup functionality" enabled on your existing set-up as this one of the keys for you to proceed with your requirements. for more details on how back-up goes please refer to this documentation Section 24 page 137-138.
