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Apps not installing or uninstalling?

TracySarah TracySarah

Hi,

I manage a number of Android Mobiles on Sophos Central -> Mobile. I an setup for Android Enterprise.

I need to uninstall some apps and install a new app. No what what I try, the apps are not installing. I am also finding that when I send an app to be installed, EG MS Outlook for Android, it is not automatically installing, it is sitting in Play Store -> My Work apps -> Library with the install button. 

TweakboxWhy does it not automatically install?

Any what do i need to check why apps are not uninstalling. The tasks on Central shows successful.

Thanks



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    Hi

    If you have configured the software as Recommended or Required, it is displayed in the Enterprise App Store of the Sophos Mobile Control client on the end-user device for download. Users can select it for installation.

    To add apps to the enterprise PlayStore go to https://play.google.com/work/ and log in with your Android enterprise admin account.
    In there, search for the app in question and click on the Approve button. This way the app is automatically added to your enterprise PlayStore.