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impossible de configutrer sophos mobile control. erreur de communication indefinie. veuillez réessayer ultérierement ou contacter l'administrateur

Soufiane Bouha

Hello guys,

 

I need help Please, I install and configure SMC 9.0.6, then when i will connect android phone to this platform the connection feiled,

the error message below shown in my phone display.

 

someone help me please, to fix this issue

 

Best regards.



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  • 0

    Hi  

    Are you facing issues in enrolling the Android device or synchronizing it? If you are facing issues in enrolling the device, please make sure that you have uploaded the SSL certificates which are presented to the mobile device when connecting to the Sophos Mobile Control server, with the help of this article.

    Please attach a screenshot of the error and it would be great if you could translate the error message to English.

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  • 0

    Hi  

    Are you facing issues in enrolling the Android device or synchronizing it? If you are facing issues in enrolling the device, please make sure that you have uploaded the SSL certificates which are presented to the mobile device when connecting to the Sophos Mobile Control server, with the help of this article.

    Please attach a screenshot of the error and it would be great if you could translate the error message to English.

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