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[Sophos Notification]: Patch for Sophos Mobile 9.0.2 and 8.6 server to support the upcoming iOS 13 and iPadOS 13 release

Shweta

Hi Everyone,

We have released a patch for Sophos Mobile 9.0.2 and 8.6 servers which will enable it to support the upcoming iOS 13 and iPadOS 13 release. For more information, please follow below links. 



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  • in reply to IT WSE

    Hi  

    It is not necessary to re-register the devices. You will need to make sure the old devices are aware of the new certificate referring to this article. Once the SSL certificate is renewed, make sure to update the SSL tab within the Sophos Mobile Control super administrator account at Setup | System setup. If you are still facing the issue with old devices, I would recommend you to open a support case so that in-depth troubleshooting can be performed. 

  • Just started to enrol deceives via DEP with ios 13.x installed. the DEP process installs the profile, installs the app but does no more, smc App Sync fails and the task bundle does not deploy, server believes the device is still unamanged, enrolling via none DEP the devices enrol fine. any thoughts?