Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Please help! Knox on new phone and every 2 secs Sophos error message flashes on screen

My new Samsung Galaxy s6 arrived yesterday and today I allowed Knox. Ever since then and every two seconds I get a flashing  "Sophos mobile security crashed but a report has been generated to help the developers fix the issue"

It's flashing on the keyboard and it's taken forever to just type this.

Please help.

Thank you 



This thread was automatically locked due to age.
Parents
  • Hi ClareCox,

    could you specify what exactly you have done to activate KNOX? Have you configured something in there? Does the screen only appear if you go into the KNOX container?
    Can you provide us with a Sophos Mobile Security log file?

    Thanks & Regards
    Stefan
Reply
  • Hi ClareCox,

    could you specify what exactly you have done to activate KNOX? Have you configured something in there? Does the screen only appear if you go into the KNOX container?
    Can you provide us with a Sophos Mobile Security log file?

    Thanks & Regards
    Stefan
Children
No Data