Support for iOS 16 and Android 13

Hello,

Sorry, but that is not true 

We have a hugh issue in the company, when users update their iPhone/iPad to iOS 16 (and even 16.0.2) they just lose the connection to the exchange Server (On-Premises). no mails, calendar or contacts are synchronized anymore.

This don't happend to all devices, some users can update without any issue, some of them have the issue

The only solution to fix this is to deregister the device and register it again, manually, until now more than 200 users. CATASTROPHE

Hello Wes Man

Please can you raise a ticket with our support team. We are not aware of any issues of this nature so that will be the best way to troubleshoot what you are encountering.

Regards

Tom

Hello Tom,

I thought we are as a company should only report issue over our „service provider“ in Germany , but that is not the best service we expect

Hello Tom,

I thought we are as a company should only report issue over our „service provider“ in Germany , but that is not the best service we expect