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Sophos DNS records on our hosting

Jan Novak

We have DNS records of Sophos on our hosting. It was set up by company that installed Sophos Central at our company. Whenever IP adresses of Sophos change, e-mails stop coming until I edit DNS records and put in new correct IP adresses. Is this the right way? Is it the way it should be?

Dns records are for adresses mx-01-eu-central-1.prod.hydra.sophos.com and mx-02...



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  • +1 in reply to Jan Novak

    Hello Jan,

    normally, you do not need to define any sophos.com on your own DNS-Server, as long as this (internal) DNS has a (public) DNS it can forward the requests whcih it is not able ro resolve from its own zones.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • +1 in reply to jprusch

    You are both correct. The problem was missing dots at the and of address of MX records (after "com"):

    mx-01-eu-central-1.prod.hydra.sophos.com.

    After I put them there, hosting let me delete A records and e-mails arriving.

    Thanks.

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