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Super Admin Management of Employee Self-Service Portals

Patrick O'Donovan

As the Super Admin, am I able to manage each self-portal if needed?  Can I see who has responded to the company-wide Invitation to set up a self-portal?  Can I see each employee's Allow/Block List and/or manage it?  Can I change an employee's self-service portal password as the Super Admin?  Can't seem to find anything on this, although Sophos Chat said I am able to do most of these things (but wasn't able to direct me anywhere).



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    Hello Patrick,

    Thank you for contacting the Sophos Community.

    Would you mind sharing the auto-created Case ID the system opened when you were on Chat, so I can reach out to the Agent that mentioned this to you?

    As far as I am aware this isn’t possible at the moment, but there are improvements for the Super Admin and the SSP.

    Regards,

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    Hello Patrick,

    Thank you for contacting the Sophos Community.

    Would you mind sharing the auto-created Case ID the system opened when you were on Chat, so I can reach out to the Agent that mentioned this to you?

    As far as I am aware this isn’t possible at the moment, but there are improvements for the Super Admin and the SSP.

    Regards,

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