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[Sophos Notification] Advisory: Sophos Central Email - Admin and customized roles are unable to release quarantined email

Hi Community,

Users logged into Sophos Central with an admin role other than Super Admin, are unable to release quarantined email. The quarantine release button is greyed out.

Super Admin users and access into the self service portal are not affected.

Please visit this KBA to view the current workaround and for the latest update regarding this advisory.

Regards,



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