Sophos Central - Email - Hotmail domains Issues

Any replies with this case, i escalate a support case, but no response atm.

Hi Enz0h 

Apologies for the inconvenience. We are currently investigating an issue where the Emails from Sophos Central are being "temporarily rate limited" from the Hotmail server. Please DM me your case number. I will update this post as well as soon as I have more information available about this.

Hello Jaydeep,

I've been generated a support case critical, but i don't receive any support case ID, do you need the case anyway?.

Regards!

Hello Jaydeep,

I've been generated a support case critical, but i don't receive any support case ID, do you need the case anyway?.

Regards!

Hi Enz0h 

I am tracking this issue separately from my side. If you have a support ID, provide it to me. If not, I am still tracking this issue so don't worry.

Edit: This has reduced very much and Emails should now be flowing properly to the Hotmail.

Hello Jaydeep,

Confirm this, yeap correctly queued for delivery emails has reduced too much.

Thanks for the all helps!

Best Regards!

Hi Enz0h 

Thanks for the update.

I also have a confirmation from our team that the issue has been completely resolved and post-incident observation did not indicate any further instances as such.