Email Gateway Logs

Hi,

Where mails are hosted? You are not looking logs means your internal mails are not scanned by the Sophos email gateway. I think your mail server is not supporting or you didn't configure the correct connector for the same.

Hi,

We use Office 365.   I cant remember where I saw it, but there is a setting somewhere that says that o365 scanning is bypassed and mails are scanned by Sophos.   Is there a different setting for scanning internal mails?

Hi,

I am not an office 365 expert so I can' answer you completely but If you configured Outgoing and Incoming Connectors then the office365 will not send internal mail on the public MX records. Office 365 behavior is different. If you are using Google then Google is using a dual delivery system and all (internal and external) mails are routing over the MX Records. But this facility is not avaiable with office 365. 

Hi Julia Hammett 

You can only see Emails that are scanned by Sophos Central. If your mail server is configured not to send internal emails to Sophos Central Email, you would not be able to see that. The best way to know is to check the Email header of an Internal email and see if there's a header similar to X-sophos. 

Hi Jaydeep,

Do you mean by looking at the properties in the email itself?  

Julia

Yes, You will find the Internet Headers (if you're using Outlook) and you can check whether that Email was processed by the Sophos Central Email or not.