Import Shared Mailboxes from Office 365

The problem is further complicated since any aliases associated with "Shared" mailboxes also have to be manually replicated in Sophos Email Gateway.  It seems the fix is easy.  Just give us the ability to sync disabled accounts in the Sync Tool.

Hi,

This is actually in the pipeline for this year, as far as i know.

The AD Sync will get some possibilities to import other AD objects like disabled accounts etc. 

PS: Shared Mailboxes are Disabled Accounts in AD. 

Therefore most likely we will import them as an user.

https://community.sophos.com/kb/en-us/124703

You have actually get a license for each Shared Mailbox. 

• Shared mailboxes are licensable units.

Hello LuCar,

I another post you suggest use a Public Folder in Sophos E-mail Advanced for Shared Mailboxes of Offce365.

In this post you say Shared Mailbox are licensable, and now, how is the best form to configure shared mailboxes? Use Public Folder or User on Sophos E-mail Advanced?

Hello LuCar,

I another post you suggest use a Public Folder in Sophos E-mail Advanced for Shared Mailboxes of Offce365.

In this post you say Shared Mailbox are licensable, and now, how is the best form to configure shared mailboxes? Use Public Folder or User on Sophos E-mail Advanced?

Shared Mailboxes are disabled Users. 

Users are from a Central perspective a license-able unit. You have to create a "normal user" for a Shared Mailbox. 

I am not 100% sure, how Office365 (Azure AD + Sync) will create a shared mailbox, but assuming how Exchange 2019 act, it will be the same.

If you place a Azure AD Sync, the mailbox of the shared Mailbox will be synced as a "Normal user" for Central.