Automatic language change

Since a few days, all our logins to Sophos Central Accounts (partner/customer) are automatically switched to "German", but we prefer using all accounts in "English". I can change the setting only for the current session, with the next login it begins with "German" again, what is kind of frustrating.

Is there any change I missed? Or an option to change the desired language that persists?

Regards,

Kevin



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[edited by: Gladys at 1:26 PM (GMT -7) on 29 Aug 2022]

Top Replies

  • Hi kerobra,

    If your Sophos Central Admin portal was originally created with a different language specified, I suggest opening a support case with our team. Some changes can be made on our side to affect the default language settings. 

    The following article covers an unrelated issue, though you may want to try the steps within as this will be relevant when opening a support case. 
    support.sophos.com/.../KB-000038274

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  • Hi Qoosh,

    the language was never an issue and was "English" everytime when I logged in. For some weeks it is automatically switched to "German" every time I login. I checked it a little deeper, the language change happens in Google Chrome and Edge Chromium, but not in Firefox.

    I was able to change it now it seems by changing the default language of Chromium based browsers.

    Regards,

    Kevin

    Sophos CE/CA (XG, UTM, Central Endpoint)
    Gold Partner