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  • Add information on how to deploy

    Jayson Rogen
    • Feedback
    • Under Review on
    • Sophos Email
    • 1 Comment
    Currently, there is information on how to download the Mac info and Windows info, with Microsoft links that don't match up with the provided downloads. It would be better to have more details on if the XML file, which is the Mac download, should be installed...

  • KB-000042455: Sophos Firewall: How to fix problems with enabling HA - Add reminder to check HA Interface Link Status

    philbert
    • Feedback
    • Not Planned on
    • Sophos (XG) Firewall
    • 3 Comments
    https://support.sophos.com/support/s/article/KB-000042455 Please add the following at "What To Do" - Check HA Interface if Link Status is up after enabling HA, otherwise check Cabling (Swap RX/TX on direct fiber connection between devices)

  • SFOS: Add notice to documentation, that Active Directory Group Nesting is unsupported

    LHerzog
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 2 Comments
    Please add to the documentation (all SFOS Versions) that nested / staggered Active Directory Groups (Group in a Group) are unsupported. This is currently unmentioned. Here: https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...

  • Document for SF VPN to Cisco ASA leaves out some information

    DavidSain
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 3 Comments
    Reference article: Sophos Firewall: Set up IPSec between the firewall and Cisco ASA The article doesn't describe how to setup the profile as compared to what Cisco shows in their product. For example, this policy crypto ikev2 policy 1 encryption...

  • Reset to factory settings - change Text for Option 4

    LHerzog
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 3 Comments
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/CommandLineHelp/HiddenResetmenu/index.html please update that text from: before: To reset the administrator password to the default password, choose option 4. This option...

  • update "Product and Environment" section in KB-000035990

    LHerzog
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-000035990?language=de that works in V19 too. Written is only 17 and 18. Probably you can write: "SFOS 17.5 and later"

  • it would be usefull, to have a list with the most important descriptions of the detections with its meanings

    G Planisi
    • Feedback
    • Not Planned on
    • Cloud Optix
    • 5 Comments
    I'm starting to investigate in the DETECTIONS on the Trhead detections with the information of the CLOUD and I have some problems to understand the meaning of the detection descriptions. So I think it would be usefull to have a a guide with some best...

  • Fix translation errors

    Adrian Keilhauer
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    Hi Sophos-Team, please fix the following incorrect translation (German): URL: https://docs.sophos.com/central/customer/help/de-de/PeopleAndDevices/DirectoryService/SetUpSynchronizationWithActiveDirectory/index.html#anforderungen States: "Einschränkungen...

  • Add information for controlling Managed Login Items for macOS Ventura

    Beth Johnson
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    Add information for controlling Managed Login Items for macOS Ventura -- it's described as needed in the Ventura compatibility article , but not mentioned in the article that's linked from that: Sophos Endpoint Protection agent can be turned off through...

  • KB-000044555 - What about Uninstall, then macOS Upgrade, then Install

    James Baker
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    The article about macOS Ventura upgrade issues does not clearly enough discuss whether a non-upgraded Mac can have Sophos uninstalled first, then be upgraded to Ventura, then have Sophos installed. It mentions uninstall / reinstall does not fix the...
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