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  • KB-000035040 Sophos Central Endpoint: How to install on a gold image to avoid duplicate identities

    Hein Zwaan van der
    Hein Zwaan van der
    • Feedback
    • Completed (Minor Issue) on 11 Mar 2022
    • Central Endpoint & Intercept X
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-000035040?language=en_US In the script (SophosGoldImagePrep.txt) that you can download, tamper protection is turned on again in the last step. This is not mentioned in the manual steps.
    • 19 Oct 2021 10:55 AM
  • link to download Flashing tool doesn't work

    Maytee Rattanawattanaprakit
    Maytee Rattanawattanaprakit
    • Feedback
    • Completed (Minor Issue) on 11 Mar 2022
    • Sophos Wireless
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000039314?language=en_US link to download Flashing tool doesn't work
    • 16 Oct 2021 5:24 AM
  • Outdated article

    William Pote
    William Pote
    • Feedback
    • Complete on 19 Oct 2021
    • Sophos Email
    • 3 Comments
    Hi I was reviewing this article to setup Azure AD sync for email gateway and it's requesting Azure ActiveDirectory API which is deprecating soon and won't allow new setup. If we need to choose a different API permission please advise and update the...
    • 14 Oct 2021 6:07 PM
  • Sophos Firewall: Create and download a packet capture

    David Sain
    David Sain
    • Feedback
    • Completed (Content Update) on 19 Oct 2021
    • Sophos (XG) Firewall
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-000037007?language=en_US Where we are instructed to type: tcpdump filedump 'host x.x.x.x -s0 an error is produced. tcpdump: can't parse filter expression: syntax error What I did was to type...
    • 7 Oct 2021 5:17 PM
  • KB-000042627 Sophos Central: Password complexity requirements: Missing criteria?

    Florian SM
    Florian SM
    • Feedback
    • Completed (Minor Issue) on 22 Oct 2021
    • Central Endpoint & Intercept X
    • 4 Comments
    In KB-000042627 there are multiple criteria for the Sophos Central password complexity rules. Something must be missing. Recently a password manager created a random password like: Something123%Something john SomethingSomething All complexity rules...
    • 6 Oct 2021 6:55 AM
  • The link of "Sophos Endpoint Self Help: Services" is incorrect

    Tomoyuki Horita
    Tomoyuki Horita
    • Feedback
    • Completed (Minor Issue) on 28 Sep 2021
    • Central Endpoint & Intercept X
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000036448 The link for the English version is "https://support.sophos.com/support/s/article/KB-000038654" But, the link for the Japanese version is "https://support.sophos.com/support/s/article/KB-000036446...
    • 28 Sep 2021 2:09 AM
  • Threat Searches were deprecated, but remain documented

    Robert Collins1
    Robert Collins1
    • Feedback
    • Completed (Minor Issue) on 6 Jan 2022
    • Central Endpoint & Intercept X
    • 3 Comments
    See title.
    • 24 Sep 2021 3:19 AM
  • KB-000035765 system diagnostics subsystems CSC debug on - Unknown Parameter 'on'

    LHerzog
    LHerzog
    • Feedback
    • Completed (Content Update) on 22 Sep 2021
    • Sophos (XG) Firewall
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000035765?language=en_US you write: Log in to the SF CLI console (Telnet or SSH). Choose option 4. Device Console and press enter. Execute the following command to enable debug mode for the WebProxy...
    • 21 Sep 2021 2:45 PM
  • KB-000034242 is old and doesn't address 60022 and 60023

    BAlfson
    BAlfson
    • Feedback
    • Completed (Minor Issue) on 22 Sep 2021
    • UTM
    • 3 Comments
    KB-000034242 is old and doesn't address 60022 and 60023 Cheers - Bob PS There's no choice for UTM in the Products list on the feedback form. Robert H. Alfson , Sophos Certified Architect - UTM Sophos Certified Engineer - XG Internet & Network Security...
    • 20 Sep 2021 3:22 PM
  • Then, end-users scan tokens and obtain passcodes using Sophos Authenticator or any third-party authenticator.

    djb-sophos
    djb-sophos
    • Feedback
    • Complete on 14 Dec 2021
    • Sophos (XG) Firewall
    • 1 Comment
    Seems to only work with the Sophos Authenticator. Google Authenticator and DUO do not recognize the QR code https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationConfigureTwoFactorAuthentication...
    • 17 Sep 2021 6:48 PM
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