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SAV for Mac 9.2.4

QC

The long awaited SAV 9.2 is available as Recommended (in its 9.2.4 incarnation which also replaced the Preview 9.2.3). It should now be possible to pre-configure the update location(s) in addition to the initial group (GroupPath) - did not yet test it.

9.2.3 also apparently fully corrected the reverting policy problem. 

It might be a glitch but the Mac running 10.9.5 did not upgrade to 9.2.4 as it should. That is - it did upgrade and it said successfully. But then I saw that the Sophos icon was grey and clicking it it said On-Access is disabled - Preferences told the same. And after a reboot a pop-up warned about it. Nothing obvious (although the last part of the Anti-Virus log was missing), in the system.log I found

SophosServiceManager[80]: [SMEServiceManager.m:615] Program file for com.sophos.notification appears to be damaged
SophosServiceManager[80]: [SMEServiceManager.m:615] Program file for com.sophos.intercheck appears to be damaged

 Huh? Didn't do any further troubleshooting, ran SDU and sent the logs to Support (just in case, it's #4983951).

What's worrying is that the endpoint appears with on-access active in SEC - so you can't tell from the console that something is wrong. Also there seems to be no indication on the Mac after the upgrade (except the grey icon) so users might not immediately notice. Maybe I'll know more tomorrow.

Christian 

:56117


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    Shouldn't it work 100%? :smileywink:

    Looks like it was a glitch. Meanwhile verified that other Macs had updated without problems. Funny thing was that while updating worked on the problem endpoint it didn't tell SEC about it. RMS worked but apparently it was unable to report the correct status of the machine (On-Access incorrectly shown as active, number of IDEs as immediately after the upgrade).

    Uninstalled (with the 9.2.4 app), reinstalled and it now seems to be ok.

    Christian

    :56142
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  • 0

    Shouldn't it work 100%? :smileywink:

    Looks like it was a glitch. Meanwhile verified that other Macs had updated without problems. Funny thing was that while updating worked on the problem endpoint it didn't tell SEC about it. RMS worked but apparently it was unable to report the correct status of the machine (On-Access incorrectly shown as active, number of IDEs as immediately after the upgrade).

    Uninstalled (with the 9.2.4 app), reinstalled and it now seems to be ok.

    Christian

    :56142
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