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task bar icon missing

makeitwork

I have installed Sophos Anti-Virus 7 many times.  Our school district has it on thousands of computers.  I have a laptop with Windows XP Pro SP3 and the install works well.  The task bar shows the Sophos shield after the install but disappears after a reboot.  What can be done to make the task bar icon stay like it does on the vast majority of our computers?  I have re-installed it several times and every time it works well until a reboot.  The laptop does not have any Deep Freeze or other similar products on it.  The task manager shows ALMON.exe running which Sophos support said indicates that the anti-virus is still running.  I just want the icon to stay in the task bar.

:2901


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  • 0

    Hi,

    Can you try changing imonitor to use the launching user:

    Start, run, dcomcnfg > computers > my computer > dcom config >

    imonitor - properties

    identity - change to launching user - restart almon (kill it and re-launch)

    If this does not work, any errors in event viewer ?

    launch it with process monitor running - anything odd ?

    Does the process stay running?

    OD

    :3083
Reply
  • 0

    Hi,

    Can you try changing imonitor to use the launching user:

    Start, run, dcomcnfg > computers > my computer > dcom config >

    imonitor - properties

    identity - change to launching user - restart almon (kill it and re-launch)

    If this does not work, any errors in event viewer ?

    launch it with process monitor running - anything odd ?

    Does the process stay running?

    OD

    :3083
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