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Email Alerts/Reports not working

low96ac

I have configured the email alerts and reports according to the following knowledge base article: Setting up endpoint email alerts from a console policy However I haven't receive any of the alerts or reports that I have configured.

I have tested the smtp settings and verified that the "TEST" was successfully established. but have been banging my head on this issue for a while now. Anyone have any idea or provide assistance? Below is the OS and Console version. OS: Server 2003 EPM: 5.2.1.197

:45759


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    Hello low96ac,

    smtp logs

    I was referring to the logs of the SMTP server (the one configured in the policy). Usually the command/reply sequence is logged for any attempt to send mail through it. If you are not sure whether the clients can connect at all you can test with telnet your.SMTP 25 from a cmd window.

    Christian

    :45813
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  • 0

    Hello low96ac,

    smtp logs

    I was referring to the logs of the SMTP server (the one configured in the policy). Usually the command/reply sequence is logged for any attempt to send mail through it. If you are not sure whether the clients can connect at all you can test with telnet your.SMTP 25 from a cmd window.

    Christian

    :45813
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