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Getting email alert but no machines showing as having virus / malware in Enterprise console

nwblue

Hi  we have just installed Sophos Enterprise console 5.2.0.644 (have been using enterprise console 4.5).

Since this has been installed (2 days) we have been getting SAV email alerts for a few machines with the message below, but these machines are showing with a green icon and same as policy in the enterprse console and there are no mahine with alerts at all.

Shouldnt the machine be showing  with an alert in the console?

User: NT AUTHORITY\SYSTEM

Scan: On-access

Machine: xxxxx

File "C:\Windows\Temp\TMP00000166B7184A7E24C3AE5D" belongs to virus/spyware 'Mal/VBDrop-G'.

:45161


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    Hi Christian

    Thank you again for your help. I have checked the logs on one of the machines and it shows the detection of Mal/VBDrop-G but doesn't indicate if it was quarantined or cleaned. I have attached 2 logs for the machine.

    I am very grateful for the help you are giving :-)

    :45209
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  • 0

    Hi Christian

    Thank you again for your help. I have checked the logs on one of the machines and it shows the detection of Mal/VBDrop-G but doesn't indicate if it was quarantined or cleaned. I have attached 2 logs for the machine.

    I am very grateful for the help you are giving :-)

    :45209
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