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Getting email alert but no machines showing as having virus / malware in Enterprise console

nwblue

Hi  we have just installed Sophos Enterprise console 5.2.0.644 (have been using enterprise console 4.5).

Since this has been installed (2 days) we have been getting SAV email alerts for a few machines with the message below, but these machines are showing with a green icon and same as policy in the enterprse console and there are no mahine with alerts at all.

Shouldnt the machine be showing  with an alert in the console?

User: NT AUTHORITY\SYSTEM

Scan: On-access

Machine: xxxxx

File "C:\Windows\Temp\TMP00000166B7184A7E24C3AE5D" belongs to virus/spyware 'Mal/VBDrop-G'.

:45161


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    Ive just had another email alert for another machine (same virus/spyware 'Mal/VBDrop-G'.) and the history of the machine only shows updates, the path for the file is always C:\windows\temp 

    running a report in the console doesnt show these alerts so Im confused whats detecting them and worried they arent being cleaned.

    :45173
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  • 0

    Ive just had another email alert for another machine (same virus/spyware 'Mal/VBDrop-G'.) and the history of the machine only shows updates, the path for the file is always C:\windows\temp 

    running a report in the console doesnt show these alerts so Im confused whats detecting them and worried they arent being cleaned.

    :45173
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