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Getting email alert but no machines showing as having virus / malware in Enterprise console

nwblue

Hi  we have just installed Sophos Enterprise console 5.2.0.644 (have been using enterprise console 4.5).

Since this has been installed (2 days) we have been getting SAV email alerts for a few machines with the message below, but these machines are showing with a green icon and same as policy in the enterprse console and there are no mahine with alerts at all.

Shouldnt the machine be showing  with an alert in the console?

User: NT AUTHORITY\SYSTEM

Scan: On-access

Machine: xxxxx

File "C:\Windows\Temp\TMP00000166B7184A7E24C3AE5D" belongs to virus/spyware 'Mal/VBDrop-G'.

:45161


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    Thank you Christian

    I can see the history on a couple of machines saying the threat had been cleaned but not all. 2 machines we have had the email for just show that they have updated successfully. We have only had this verion installed for 2 days and I am wondering if there has been something left over from the old console which has now been uninstalled after 5.2 updated the clients (different servers)

    I will monitor

    :45167
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  • 0

    Thank you Christian

    I can see the history on a couple of machines saying the threat had been cleaned but not all. 2 machines we have had the email for just show that they have updated successfully. We have only had this verion installed for 2 days and I am wondering if there has been something left over from the old console which has now been uninstalled after 5.2 updated the clients (different servers)

    I will monitor

    :45167
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