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Newly instaled XP clients disappear from EM 3.0 console

NLNAV

Hello,

I'm having a strange problem. Since a few days my newly deployed XP clients disappears from my Em 3.0 console when i comply them with the group policy.

Situation.

We are upgrading our clients from w2k to XP with an pre configured image. Sophos is already installed in this image. The client appears in the em console when it joines the domain.

The status showing in em is "differs from policy" and "waiting for response from computer". After the "comply with group policy" action the client disappears from the em console.

The client reappears again after a reboot and has the same status as mentioned above.

Does anyone have an idea?

Regards,

Peter

:4387


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  • 0

    Transfer of DB: We wanted to start over with a clean DB. In the old DB are a lot of entries which are no longer valid. (clients were renamed, removed from the domain etc etc) and the system was never update with this info. So a lot of old entries there.

    The clients appears immediately in SEC with the warnings Differs from policy for Antivirus and HIPS and application control policy.. The updating policy says: same as policy.

    Can't spot the differences in the policies. The old console was on a DC but was demoted to member server (W2K). The new one is on a different member server (W2K3).

    The report says there are no problems. I created a new group with policies and will created a new member with the same inmage and will put that member in the new group and see if the problem persists.

    Peter

    :4425
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  • 0

    Transfer of DB: We wanted to start over with a clean DB. In the old DB are a lot of entries which are no longer valid. (clients were renamed, removed from the domain etc etc) and the system was never update with this info. So a lot of old entries there.

    The clients appears immediately in SEC with the warnings Differs from policy for Antivirus and HIPS and application control policy.. The updating policy says: same as policy.

    Can't spot the differences in the policies. The old console was on a DC but was demoted to member server (W2K). The new one is on a different member server (W2K3).

    The report says there are no problems. I created a new group with policies and will created a new member with the same inmage and will put that member in the new group and see if the problem persists.

    Peter

    :4425
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