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access denied sophos console 5.2

Ghiazza

i have update sohos enterprise 5.2 and all appears ok but when i go to open console i have and error :

Claim validation failed.
----- [outer exception] -----
-- error: 0x829E0031
-- facility: Sophos Management Service Exception
-- source: struct ISM_ManagementServiceApp

at class ATL::CComPtr<struct IDispatch> __thiscall bl::CReusingManagementServiceClientBroker::logIn(const struct util::UserName &,class Loki::SmartPtr<class bl::SubEstate,class Loki::RefCountedMTAdj<class Loki::ClassLevelLockable>::RefCountedMT,struct Loki::DisallowConversion,struct util::NoDereferenceNull,class Loki::DefaultSPStorage>,const wchar_t *,class bl::UIControllerBase &)
at int __cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)
at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

this is the error on client and on server the message sayd that adminstrator aren't any role to get on console...

any idea?

:37487


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    try this configuration (it' s ok for me, SEC 5.2.2 and Samba vers 3.4.7) :

        -your domain user should not be present in the local users of your machine (otherwise remove)

       - typing for to execute entreprise Console : runas /user:administrateur EntrepriseConsole.exe

       - go in "gestion des roles et des sous-parc" and in the tab "administration des sous-parc", double-click on the sous-parc "par defaut"  and add your domain user... 

    regards

    FZ

    :54529
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  • 0

    try this configuration (it' s ok for me, SEC 5.2.2 and Samba vers 3.4.7) :

        -your domain user should not be present in the local users of your machine (otherwise remove)

       - typing for to execute entreprise Console : runas /user:administrateur EntrepriseConsole.exe

       - go in "gestion des roles et des sous-parc" and in the tab "administration des sous-parc", double-click on the sous-parc "par defaut"  and add your domain user... 

    regards

    FZ

    :54529
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