Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 1 subscriber
  • Views 14659 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Clients appearing offline in SEC 5.1

Tommy123

Hi All,

I have recently installed SEC 5.1 with 10 clients on in preperation for an upgrade from 4.7 later this year. 

For some reason some clients after a period of time get a little red cross on them, these can be virtual and physical machines. The machines are not turned off and are still getting updates from the SEC.

To get them back green I can either reboot them, restart the client message router or re protect them.

Anyone else had this issue?

Thanks

Tom

:39143


This thread was automatically locked due to age.
Parents
  • 0

    After they all go offline and the parent router is in this broken state, what do you get if you run (from any client with access to the router the disconnected clients are talking to):

    openssl s_client -connect [computername] 8194

    Where [computername] is the name of the computer the parent router is running on.  I would suggest running the test remote of the parent router to be a true test. Openssl.exe (if you want to run it on Windows) can be found here: http://slproweb.com/products/Win32OpenSSL.html

    Does it return the "Server certificate"?

    Does it come back promptly or take a while?

    Does it return an error?

    Out of interest, what OS and SP is the server running (parent message router)?

    Are you using message relays or do the clients communicate directly with the SEC server?

    Regards,

    Jak

    :39167
Reply
  • 0

    After they all go offline and the parent router is in this broken state, what do you get if you run (from any client with access to the router the disconnected clients are talking to):

    openssl s_client -connect [computername] 8194

    Where [computername] is the name of the computer the parent router is running on.  I would suggest running the test remote of the parent router to be a true test. Openssl.exe (if you want to run it on Windows) can be found here: http://slproweb.com/products/Win32OpenSSL.html

    Does it return the "Server certificate"?

    Does it come back promptly or take a while?

    Does it return an error?

    Out of interest, what OS and SP is the server running (parent message router)?

    Are you using message relays or do the clients communicate directly with the SEC server?

    Regards,

    Jak

    :39167
Children
No Data