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Sophos Endpoint Security and Control fails to install when Forticlient VPN is installed

Lehminger

Pushing "Sophos Endpoint Security and Control" with the "Sophos Enterprise Console" fails when Forticlient VPN is installed.

%userprofile%\AppData\Local\Temp\avremove.log shows this:

Debug: Key {34D6AD5A-C03D-45FF-AA8A-8B306E01B96D} was found
Info: Detected Fortinet FortiClient Endpoint Security version 4.x

Fortinet FortiClient Endpoint Security is installed WITHOUT the antivirus part, only the VPN-part is installed.

Workaround is to rename

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{34D6AD5A-C03D-45FF-AA8A-8B306E01B96D}
Then push sophos and rename back.

Sophos - Please change the behaviour of the installer to check for the antivirus part only.

:35565


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    Hello QC, I forgot to mention that: Yes, checking or unchecking the "Third-Party Security Software Detection?" makes no difference. I already sent that info to Sophos some time ago (and now again) - as nothing changed so far I wanted at least to post the workaround
    :35571
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  • 0
    Hello QC, I forgot to mention that: Yes, checking or unchecking the "Third-Party Security Software Detection?" makes no difference. I already sent that info to Sophos some time ago (and now again) - as nothing changed so far I wanted at least to post the workaround
    :35571
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