FixIssues.exe fails with Error Code: 1038

I have some computers that are not able to be fixed using the scripts, executables, or by re-installing Sophos.

When the FixIssues.exe executible is run, the command prompt opens, then closes immediately and displays the following error:

Could not resolve the issue.

Please comtact Technical Support.  Error code: 1038

This issue occurrs on Windows XP and Windows 7 (Run as Administrator).

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I am also not able to uninstall or re-install Sophos:

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I receive the following error when I attempt to uninstall the Sophos AutoUpdate:

Sophos AutoUpdate

Warning 25010.An error occurred while running the custom action 'NoUpdateInProgress'. Contact your support personnel.

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I receive the following error when I attempt to re-install Sophos:

ALMon

Error loading external resources (0x8007007e).

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Thank you for your help!