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SHH - How to remove objects from quarantine?!?

BlackLion

Hi all,

nearly 500 virus warning mails and several hours later... we followed the steps described by Sophos support, and now our servers, pcs and laptops are up and running again with the latest Sophos updates and not reporting any virus alerts anymore (hope it is really all, will have to wait and see).

BUT:

On all servers, pcs and laptops the objects that were falsely reported as viruses are still listed as being in quarantine.

There is no option to remove them from quarantine, only "move" or "delete" (sorry, we are using a non-english version of Sophos, so I don't know what are the exact terms in the english version).

How do remove the objects out of quarantine??

Any help would be VERY appreciated.


Thanks in advance!

:31179


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    Hello BlackLion,

    what's in the Quarantine has no effect (unless you deliberately take one of the two actions). To clean the list go to the button on the bottom left, use "Select All" (or whatever it says in your locale) and "Clear from List".

    HTH

    Christian

    :31187
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  • 0

    Hello BlackLion,

    what's in the Quarantine has no effect (unless you deliberately take one of the two actions). To clean the list go to the button on the bottom left, use "Select All" (or whatever it says in your locale) and "Clear from List".

    HTH

    Christian

    :31187
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