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Enterprise console 5.1 database install error 1603

I am trying to install the database on a SQL server that already has other databases installed and I get the following error each time. CustomAction RunDBScript returned actual error code 1603. I have seen installation instructions that say to turn off UAC but this is a standalone database server currently and turning off UAC and rebooting the server is not an option. The error seems to imply user rights but I am domain admin and I have tried runas without success. I raised a call with sophos but that got nowhere and I have been away so that call has now closed. I will raise it with them again but I thought I would try here first to see if anyone else had had this issue and found a solution.

Thanks

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0 QC over 13 years ago

Hello Gary,
might indeed be UAC. So it is a remote database - in this case you could try to manually create the databases (please see Creating the Sophos databases using the command line tools).
HTH
Christian
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0 QC over 13 years ago

Hello Gary,
might indeed be UAC. So it is a remote database - in this case you could try to manually create the databases (please see Creating the Sophos databases using the command line tools).
HTH
Christian
:27559
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