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Enterprise console 5.1 database install error 1603

gw_2691

I am trying to install the database on a SQL server that already has other databases installed and I get the following error each time. CustomAction RunDBScript returned actual error code 1603.  I have seen installation instructions that say to turn off UAC but this is a standalone database server currently and turning off UAC and rebooting the server is not an option.  The error seems to imply user rights but I am domain admin and I have tried runas without success.  I raised a call with sophos but that got nowhere and I have been away so that call has now closed.  I will raise it with them again but I thought I would try here first to see if anyone else had had this issue and found a solution.

Thanks

:27541


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    Hi Christian,

    Sophos_InstallCoreDB.log contains

    Msg 15247, Level 16, State 1, Server SWL7K2B04SQL01\APPS_03, Line 1

    User does not have permission to perform this action.

    Our DBA tells me I have database creation rights, which is why I thought UAC was the problem.

    Gary

    :27555
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    Hi Christian,

    Sophos_InstallCoreDB.log contains

    Msg 15247, Level 16, State 1, Server SWL7K2B04SQL01\APPS_03, Line 1

    User does not have permission to perform this action.

    Our DBA tells me I have database creation rights, which is why I thought UAC was the problem.

    Gary

    :27555
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