This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

help troubleshooting Enterprise Console 5.1 migration

I've performed a migration of the Enterprise Console from a win2k3 32-bit server to a 2k8 r2 64-bit server, following the pdf guide (http://www.sophos.com/en-us/medialibrary/PDFs/migration/sec_51_mgeng.pdf).

It all seemed to work ok. Database migrated fine. The previous structure imported ok. I was able to install the update manager on the new server, assign it to the local subnet updating policy and tell the clients to update from it. But it seems that though all the clients have all accepted the new configuration, they are not reporting their status back to the enterprise console (and in fact none of the clients across the entire enterprise are talking to the new EC).

They're all 'red x'd' and their details haven't been updating (I can look at SAU on a client and see the new server is the primary update location but it hasn't updated in the EC).

We're also migrating an update manager at another site. I've installed the update manager from the SUMInstallSet share on the new Enterprise Console system but it is not appearing in the list of update managers. Anyone suggest how to troubleshoot it? :-)

Cheers
Neil

:34319


This thread was automatically locked due to age.
Parents
  • Hello Neil,

    how did you make the clients update from the new management server in the first place? Changed the policy on the old one? If so - did you import the Certification Manager keys on the new server (likely) and configure RMS in the new CID?

    Christian

    :34325
Reply
  • Hello Neil,

    how did you make the clients update from the new management server in the first place? Changed the policy on the old one? If so - did you import the Certification Manager keys on the new server (likely) and configure RMS in the new CID?

    Christian

    :34325
Children
No Data