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sophos firewall reporting "no global rule" when a rule is set

Herpderp

we have started using the client firewall on our network and we are seeing many events for "no global rule" when there is one set that matches the event that is logged.

this isnt happening on certain computers, it seems random and effecting everywhere. we have tried referencing our isps proxy using its IP and its domain name (which sophos then goes and displays the same IP that we were entering) yet is still shows up in the "no global rule" logs.

I have checked a computer and it says its going through the primary location which is correct but is also where the rules that it appears to be ignoring are.

I dont know if were doing something wrong or if its an error.


thanks

:20951


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    Hello Herpderp,

    you can try to simply drag the imag(es) to the editor window like this: (insert image creates an external link so this has to be a publicly accessible location). If this fails or doesn't produce acceptable results please upload it to some site (like ImageShack). 

    Christian

    :21081
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  • 0

    Hello Herpderp,

    you can try to simply drag the imag(es) to the editor window like this: (insert image creates an external link so this has to be a publicly accessible location). If this fails or doesn't produce acceptable results please upload it to some site (like ImageShack). 

    Christian

    :21081
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