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Sophos Endpoint Security 9.7 / CA Arcserve R16 Performance Issue

Saleem

Hi

I have installed sophos endpoint security 9.7 in windows 2008 r2 sp1 server.

we are using ca arcserve r16 with IBM tape librabry connected via fibre -8Gb

With On Access Scanning Enabled with Check Files on Read Mode,

the backup is performing at 300-500mb/sec 

With On Access Scanning Disabled the backup is performing at 5000-6000mb/sec.

I got a list of files (15 Exe Files) and two Folders where the CA Arcserve Backup Software is located has to excluded in the antivirus software where provide from CA Support Team. 

Even after set this files and folders in the exclusion list in Sophos, the backup is performing at very low speed.

Please send me a solution at the earliest to overcome this problem.

Regards

Saleem

Bin Dasmal Group

:20617


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    We ahve installed Sophos v10.0 and are experiencing slowdowns, 3,800 MB/min before installation and 2,700 MB/min after installation.  We are running scripts to disable the read and rename on-access scanning during the backup job, but this only covers the server that backup job runs from and does not cover the remote servers being backed up.  With the scripts being used the throughput went from 2,500 MB/min to 2,700 MB/min, which is not an improvement in our opinion.

    We have contacted support but have not made any headway with resolving the slowdown.  What did you hear from support about this or were you able to find a usable solution?

    :23305
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  • 0

    We ahve installed Sophos v10.0 and are experiencing slowdowns, 3,800 MB/min before installation and 2,700 MB/min after installation.  We are running scripts to disable the read and rename on-access scanning during the backup job, but this only covers the server that backup job runs from and does not cover the remote servers being backed up.  With the scripts being used the throughput went from 2,500 MB/min to 2,700 MB/min, which is not an improvement in our opinion.

    We have contacted support but have not made any headway with resolving the slowdown.  What did you hear from support about this or were you able to find a usable solution?

    :23305
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