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Sophos Endpoint Security 9.7 / CA Arcserve R16 Performance Issue

Saleem

Hi

I have installed sophos endpoint security 9.7 in windows 2008 r2 sp1 server.

we are using ca arcserve r16 with IBM tape librabry connected via fibre -8Gb

With On Access Scanning Enabled with Check Files on Read Mode,

the backup is performing at 300-500mb/sec 

With On Access Scanning Disabled the backup is performing at 5000-6000mb/sec.

I got a list of files (15 Exe Files) and two Folders where the CA Arcserve Backup Software is located has to excluded in the antivirus software where provide from CA Support Team. 

Even after set this files and folders in the exclusion list in Sophos, the backup is performing at very low speed.

Please send me a solution at the earliest to overcome this problem.

Regards

Saleem

Bin Dasmal Group

:20617


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  • 0

    Hello musc_county,

    do I understand correctly that turning of on-access scanning (guess you don't have on-write enabled at all) resulted only in a minor improvement but the process exclusions do help? This seems somewhat strange. Or do you apply the exclusions to the servers being backed up as well?

    Christian

    :35929
Reply
  • 0

    Hello musc_county,

    do I understand correctly that turning of on-access scanning (guess you don't have on-write enabled at all) resulted only in a minor improvement but the process exclusions do help? This seems somewhat strange. Or do you apply the exclusions to the servers being backed up as well?

    Christian

    :35929
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