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Endpoint 10 on Standalone WinXP - Can't access live Instant Teleseminars

richard-s

Since (I think) installing Endpoint 10 AV & Firewall on a standalone WinXP PC, I have not been able to access Live events on the Instant Teleseminar service. But there is no problem with accessing Recorded events. The Sophos Firewall and AV logs do not show anything having been "detected" or "blocked." All web browsers are affected: MSIE8, Opera and Chrome. (My Firefox is heavily modified. It also appears affected.)

I think that the Instant Teleseminar service uses Flash and Javascript to play/replay its events, in its "player."

The live events are streamed from a different URL, but my PC is able to access that URL directly... just not now via the Instant Teleseminar "player."

Questions:

1. Has anyone got Instant Teleseminar to work, since upgrading to Endpoint 10?

2. Could Endpoint 10 be (wrongly) detecting the URL re-directs used within the Instant Teleseminar service, as eg. (dodgy) Cross-Site Scripting?

3. Any suggestions for how to fix this, please?

4. Any suggestions of what to investigate? 

I've already tried switching the Endpoint 10 Firewall to "pass all" (after switching the Windows Firewall ON).

I've also tried switching Endpoint 10 "On access scanning" to OFF; and several other similar things.

Nothing seems to make any difference. Also, I can only test this while I have assess to a "live event."

:20041


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    Thanks again. Why are there three similar entries for the Sophos LSP? Could something be left-over from previous versions of Sophos?

    Note. This PC has masses of software, including a VirtualBox Virtualiser. It also contains dialup modem & IEEE-1394 Firewire interfaces. 

    This standalone PC has run every version of SAV since 2004. Until recently, it ran Endpoint 9.5 + Firewall. For unexplained reasons, it refused to accept the Endpoint 9.7 Firewall, but Endpoint 10 + Firewall installed without protests. That is why I upgraded it so early. But for this troubled history, I would remove Endpoint 10 and check that nothing else is causing the problems.

    Having read your reply to another problem, I did use WinXP Task Manager to terminate the Sophos SWI services during tonight's web seminar. Unfortunately, this did not help.

    Thanks again for your advice. 

    :20067
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  • 0

    Thanks again. Why are there three similar entries for the Sophos LSP? Could something be left-over from previous versions of Sophos?

    Note. This PC has masses of software, including a VirtualBox Virtualiser. It also contains dialup modem & IEEE-1394 Firewire interfaces. 

    This standalone PC has run every version of SAV since 2004. Until recently, it ran Endpoint 9.5 + Firewall. For unexplained reasons, it refused to accept the Endpoint 9.7 Firewall, but Endpoint 10 + Firewall installed without protests. That is why I upgraded it so early. But for this troubled history, I would remove Endpoint 10 and check that nothing else is causing the problems.

    Having read your reply to another problem, I did use WinXP Task Manager to terminate the Sophos SWI services during tonight's web seminar. Unfortunately, this did not help.

    Thanks again for your advice. 

    :20067
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