This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problems installing Sophos AV on SUMs

It was brough to my attention today that two servers in our environment didn't have Sophos installed which just so happen to be Sophos Update Mangers. When I tried to push from Enterprise Console it would fail immediately with 0000002e error. Then I tried installing it locally from itself through the Update Manager share and that would get a bit further up till the point where it tries to install the actually Anti Virus and it just hangs there. I checked the event logs and didn't see any errors... Any ideas?

:19069


This thread was automatically locked due to age.
Parents
  • Hi,

    We would need to see:

    " Sophos Anti-Virus Install Log_[tmestamp].txt "

    and the associated log file:

    "Sophos Anti-Virus CustomActions Log_[timestamp].txt"  

    These should be in \Windows\temp\.

    Regards,

    Jak

    :19071
Reply
  • Hi,

    We would need to see:

    " Sophos Anti-Virus Install Log_[tmestamp].txt "

    and the associated log file:

    "Sophos Anti-Virus CustomActions Log_[timestamp].txt"  

    These should be in \Windows\temp\.

    Regards,

    Jak

    :19071
Children
No Data