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Protect Computer Wizard (Push) to WinXP from Sophos SEC console does not work!

I have read a number of Sophos support articles and I am stumped.  I am attempting to use the "Protect computers wizard" to protect some Windows XP clients, but it does not work. 

The unmanged comptuers show in the console, the wizard runs, valid administrator credentials are supplied but absolutly nothing happens.

As best I can tell from the client side the following services must be running:

  1. Task Scheduler
  2. Remote Registry Service

Everything looks good from the client side, but it's as if the server never even tries to connect.  The clients remain grayed out (unmanged in the console)

How I debug what is wrong?

:14297


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Parents
  • Jak,

    The server never connects.  We're auditing the Windows security event log to watch for new logons.  This is not happening.  The server is not connecting for some reason.

    I'm on the phone with tech support tring to work out whats wrong. 

    I did obtain a list of services that must be running on the client side:

    • Computer Browser
    • Remote Registry
    • Server
    • Task Scheduelr
    • WorkStation
    • Windows Installer
    • c$ must be available
    :14323
Reply
  • Jak,

    The server never connects.  We're auditing the Windows security event log to watch for new logons.  This is not happening.  The server is not connecting for some reason.

    I'm on the phone with tech support tring to work out whats wrong. 

    I did obtain a list of services that must be running on the client side:

    • Computer Browser
    • Remote Registry
    • Server
    • Task Scheduelr
    • WorkStation
    • Windows Installer
    • c$ must be available
    :14323
Children
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