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Insufficient privileges to run sophos

Hi.

I believe im battling malware at the moment, still waiting on the x64vista forum tech's to reply to my post.

Having spent many hours doing various different cleanup techniques i discovered sophos, and have come to relise how good it is, how responsive the team here is and basically that it seems to be the industry standard.

Not long after installing i seem to have lost my privileges to run it, im on x64 vista if there is a way to reset it.

thank you

:11449


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Parents
  • Hi thank you for the reply.

    I am trying to open Sophos Endpoint Security and Control, Via the icon in my task bar and also from the start menu.

    My account is the only account active on this fresh partition, with full administrator rights  but it's telling me i don't have the access to open it.

    Will continue to scope the Q&A + Forums for possible solutions, if i find it myself will be sure to let you know the problems solved, otherwise i would appreciate all the help i can get.

    If this is malware on my computer, pretty sure its loading in safemode as well, can't proceed to more removal techniques without access to sophos.

    Thank you =)

    :11505
Reply
  • Hi thank you for the reply.

    I am trying to open Sophos Endpoint Security and Control, Via the icon in my task bar and also from the start menu.

    My account is the only account active on this fresh partition, with full administrator rights  but it's telling me i don't have the access to open it.

    Will continue to scope the Q&A + Forums for possible solutions, if i find it myself will be sure to let you know the problems solved, otherwise i would appreciate all the help i can get.

    If this is malware on my computer, pretty sure its loading in safemode as well, can't proceed to more removal techniques without access to sophos.

    Thank you =)

    :11505
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