Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 1032 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Insufficient privileges to run sophos

AusDyna

Hi.

I believe im battling malware at the moment, still waiting on the x64vista forum tech's to reply to my post.

Having spent many hours doing various different cleanup techniques i discovered sophos, and have come to relise how good it is, how responsive the team here is and basically that it seems to be the industry standard.

Not long after installing i seem to have lost my privileges to run it, im on x64 vista if there is a way to reset it.

thank you

:11449


This thread was automatically locked due to age.
Parents
  • 0

    Hi AusDyna

    Is this on the desktop or in the console that you no longer have privs?

    If it is the client, there are 4 sophos groups, ensure your user account is in the SophosAdministrators group to be able to configure all the settings and cleanup options in the quarantine.

    (If you have tamper protection enabled, you will need to authenticate the user before config changes are available)

    In the console, Ensure the user you have logged in with is part of the Sophos Console administrators group and Sophos Full Administrators group.

    If you have more information on the query we can provide specific solutions.

    Kind Regards - C

    :11485
Reply
  • 0

    Hi AusDyna

    Is this on the desktop or in the console that you no longer have privs?

    If it is the client, there are 4 sophos groups, ensure your user account is in the SophosAdministrators group to be able to configure all the settings and cleanup options in the quarantine.

    (If you have tamper protection enabled, you will need to authenticate the user before config changes are available)

    In the console, Ensure the user you have logged in with is part of the Sophos Console administrators group and Sophos Full Administrators group.

    If you have more information on the query we can provide specific solutions.

    Kind Regards - C

    :11485
Children
No Data