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SophosUpdateMgr account in AD gone

Jun

Hi,

Our client have failed error on updating status and notice that SophosUpdateMgr account is no longer in our AD? Nobody remove that user account in AD.

Any idea what might have cause it? We uninstalled Sophos Update Manager in one of our dc server and could not reinstalled it again due to user authentication, you think this might have cause the error?

Thanks for those who could give some inputs.

:14397


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    The following groups are in AD: SophosDomainAdministrator, SophosDomainPowerUser and SophosDomainUser. Can't say if they are populated, I have Domain Admins in the SophosDomainAdministrator but the might have been added manually. These groups become members of the corresponding local groups when Sophos is installed on an endpoint. From the object properties the date back to pre-SEC4.0. Guess they are not vital.

    Christian

    :19189
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  • 0

    The following groups are in AD: SophosDomainAdministrator, SophosDomainPowerUser and SophosDomainUser. Can't say if they are populated, I have Domain Admins in the SophosDomainAdministrator but the might have been added manually. These groups become members of the corresponding local groups when Sophos is installed on an endpoint. From the object properties the date back to pre-SEC4.0. Guess they are not vital.

    Christian

    :19189
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