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Child server not updating from parent

Jun

hi,

One of my child server is no longer updating from my parent server. No errors was found it's just that the last updated status was stuck to 2/25/2011 8:14:01pm. I tried to manual update it by right clicking and click on update now but still the same. I'm using enterprise console 4.5

Has anybody encountered this issue? Please share a possible work around or fix on this if you have.

Thanks

:9753


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  • 0

    hi Christian,

    Sorry for the late reply. Yes it is talking to the parent. Last message receive from computer is 2/25/2011 8:30:46am. I have compared the CIDs from the parent server and the child server that is having the issue and they are the same. Sophos Update Manager is running and also tried to restart the service but the issue is still the same. Do you have any suggestion how to fix this RMS not correctly reporting, if indeed this is a RMS problem. Thank you for the help

    Jun

    :9807
Reply
  • 0

    hi Christian,

    Sorry for the late reply. Yes it is talking to the parent. Last message receive from computer is 2/25/2011 8:30:46am. I have compared the CIDs from the parent server and the child server that is having the issue and they are the same. Sophos Update Manager is running and also tried to restart the service but the issue is still the same. Do you have any suggestion how to fix this RMS not correctly reporting, if indeed this is a RMS problem. Thank you for the help

    Jun

    :9807
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