This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Setting up home users: Exporting the SCF Home Use policy produces an Invalid XML file

Hi,

I'm following the instructions outlined in this knowledgebase article to create a package for home use.

When I run the command on Step 12 for exporting the SCF policy (e.g. "%Program Files%\Sophos\Enterprise Console\exportconfig.exe" -type SCF -policy “SCFHomeUse” -output C:\HomeUse\scfcidconf.xml), the resulting XML file that is generated is invalid.

This results in the policy not applying when the Sophos client is installed.

If I open the XML file with IE to test I get the following message:

An invalid character was found in text content. Error processing resource

We are using Sophos Console and client version 9.5

 
:7507


This thread was automatically locked due to age.
Parents
  • I have worked through the article you supplied and tried again this time with the scfcidconfig.conf but with the same outcome.

    The content of the two files looks the same although it's encrypted so I can't make any sense of what is in the file.

    There must be some log file or debugging available that can explain why the firewall policy is failing to apply?

    :7677
Reply
  • I have worked through the article you supplied and tried again this time with the scfcidconfig.conf but with the same outcome.

    The content of the two files looks the same although it's encrypted so I can't make any sense of what is in the file.

    There must be some log file or debugging available that can explain why the firewall policy is failing to apply?

    :7677
Children
No Data