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Setting up home users: Exporting the SCF Home Use policy produces an Invalid XML file

Hi,

I'm following the instructions outlined in this knowledgebase article to create a package for home use.

When I run the command on Step 12 for exporting the SCF policy (e.g. "%Program Files%\Sophos\Enterprise Console\exportconfig.exe" -type SCF -policy “SCFHomeUse” -output C:\HomeUse\scfcidconf.xml), the resulting XML file that is generated is invalid.

This results in the policy not applying when the Sophos client is installed.

If I open the XML file with IE to test I get the following message:

An invalid character was found in text content. Error processing resource

We are using Sophos Console and client version 9.5

 
:7507


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  • Further to this I have also now tried exporting the Firewall policy (using the Export button in Enterprise Console) to scfcidconfig.conf and copying this file as part of InstallSophos.bat (refer Step 18 here).

    The file gets copied successfully to the client inside C:\Program Files\Sophos\scf however the Firewall policy is not configured.

    Are both scfcidconfig.conf and scfcidconf.xml needed?

    :smileysad:

    I'd appreciate suggestions anyone may have.

    :7523
Reply
  • Further to this I have also now tried exporting the Firewall policy (using the Export button in Enterprise Console) to scfcidconfig.conf and copying this file as part of InstallSophos.bat (refer Step 18 here).

    The file gets copied successfully to the client inside C:\Program Files\Sophos\scf however the Firewall policy is not configured.

    Are both scfcidconfig.conf and scfcidconf.xml needed?

    :smileysad:

    I'd appreciate suggestions anyone may have.

    :7523
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