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Reset/Change Sophos Update CIDs

janb

Is it possible to change the CID-path for Sophos Updates? Somehow I ended up with S000 and S065. Adding a new one only counts higher.

I don't know how this could happen. I definitely didn't add 65 different software subscriptions.

It's needed because I want to consolidate two different management servers into one while using the configuration of one as a base and need the update paths S001 and S002.

Is there a way to do that or do I have to start from scratch?

:40409


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    Hello Christian,

    the management server with CID S000 and S065 was first installed with 3.x and updatet to 4.x and 5.x when they were available. It's now running 5.2. I can't tell you the version of the other server exactly because it's not managed by me but it's either 4.x or 5.x.

    The server running 5.2 has one active subscription (S000) for Sophos Endpoint Protection for Windows 2000 and above with 10.2 Recommended and only managed computers. The other subscription (S065) is inactive. It was used for the transition from Endpoint Protection 9.x to 10.x. Adding a new subscription will add a new CID with S06x. This is the server which configuration I want to use as a base for the new server.

    The other server has two active subscriptions (S000 and S001) and has no managed computers. S000 is for the latest OS and Endpoint Protection. S001 for older OS and Endpoint Protection. They're used to update all the standalone or custom installations which are quite a lot because of the licensing model for the university I work at.

    That's why I want the configuration of my server with 500+ managed installations but need the CIDs S000 and S001 (don't need S002 actually) because of all the standalone clients.

    Jan

    :40413
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  • 0

    Hello Christian,

    the management server with CID S000 and S065 was first installed with 3.x and updatet to 4.x and 5.x when they were available. It's now running 5.2. I can't tell you the version of the other server exactly because it's not managed by me but it's either 4.x or 5.x.

    The server running 5.2 has one active subscription (S000) for Sophos Endpoint Protection for Windows 2000 and above with 10.2 Recommended and only managed computers. The other subscription (S065) is inactive. It was used for the transition from Endpoint Protection 9.x to 10.x. Adding a new subscription will add a new CID with S06x. This is the server which configuration I want to use as a base for the new server.

    The other server has two active subscriptions (S000 and S001) and has no managed computers. S000 is for the latest OS and Endpoint Protection. S001 for older OS and Endpoint Protection. They're used to update all the standalone or custom installations which are quite a lot because of the licensing model for the university I work at.

    That's why I want the configuration of my server with 500+ managed installations but need the CIDs S000 and S001 (don't need S002 actually) because of all the standalone clients.

    Jan

    :40413
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