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Auto Update config problem on MAC

Now have a MAC at home, so have setup a web share at work and installed Sophos on the MAC and set enterprise console to update the MAC signatures as well as windows.

The mac doesn't seem to be accepting the auto-update address. Error message is

  "Could not contact primary server http://"

with nothing after the http:// in the error message.Preferences have 'Company web server' and the full url of the folder.

The settings (with the full URL) are correct in the preferences. This I have tested by cutting and pasting the URL into a web browser. I get prompted for a username and password and,once these are entered, can browse the folder.

It seems as if sophos is not registering the URL and so can't connect.

incidentally Windows clients can update without any problems (though to a separate subfolder).

Any Ideas?

Thanks

Phil

:3591


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  • Ok I figured it out after long trying and logging. Apperently Mac can't support the new style of login (username@domain) when I changed it back to (domain\username) it finally worked. Now on to the issue that it isn't going to it's AD Synced group in EM like it should yet resides in the Unassigned folder.

    :4673
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  • Ok I figured it out after long trying and logging. Apperently Mac can't support the new style of login (username@domain) when I changed it back to (domain\username) it finally worked. Now on to the issue that it isn't going to it's AD Synced group in EM like it should yet resides in the Unassigned folder.

    :4673
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