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Auto Update config problem on MAC

philrob

Now have a MAC at home, so have setup a web share at work and installed Sophos on the MAC and set enterprise console to update the MAC signatures as well as windows.

The mac doesn't seem to be accepting the auto-update address. Error message is

  "Could not contact primary server http://"

with nothing after the http:// in the error message.Preferences have 'Company web server' and the full url of the folder.

The settings (with the full URL) are correct in the preferences. This I have tested by cutting and pasting the URL into a web browser. I get prompted for a username and password and,once these are entered, can browse the folder.

It seems as if sophos is not registering the URL and so can't connect.

incidentally Windows clients can update without any problems (though to a separate subfolder).

Any Ideas?

Thanks

Phil

:3591


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    We are also having a Similar Problem, Our Mac Clients Log always say "Server Could not be found" but a normal smb connection through the OS allows us to connect to the network share. I am doing it analot to Windows, so I assume that when I set the path it should be like this:

    smb://[Servername]/SOPHOS-VAV-01/SophosUpdate/CIDs/S000/ESCOSX

    Can anyone help me? Also when will EC 4.5 see the system as having it installed? Up till now we can't see it yet, and the Mac is "Domain Joined" Running Mac OS X 10.6.4

    :4657
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  • 0

    We are also having a Similar Problem, Our Mac Clients Log always say "Server Could not be found" but a normal smb connection through the OS allows us to connect to the network share. I am doing it analot to Windows, so I assume that when I set the path it should be like this:

    smb://[Servername]/SOPHOS-VAV-01/SophosUpdate/CIDs/S000/ESCOSX

    Can anyone help me? Also when will EC 4.5 see the system as having it installed? Up till now we can't see it yet, and the Mac is "Domain Joined" Running Mac OS X 10.6.4

    :4657
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