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Slow SEC 5 response

CDC

I've found since upgrading to SEC5 the console is very slow when clicking on a computer in the status view in order to view its details.  The screen will come up blank and then just over 2mins later the details finally appear.

Anyone else have this?  I'm not sure if this is a common problem as I had a quick search through the forum but couldn't find any posts on the issue.

:21043


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    Hello CDC,

    this is not how it should be. How many clients, and does it happen with any computer any time? An excessive number of alerts and events could cause this, but this affects usually only viewing the particular client(s).  Is this the only function showing delays - using Events to view the different categories is there also a delay? Might be worth to check the load on the database instance and the database size.

    Christian

    :21045
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  • 0

    Hello CDC,

    this is not how it should be. How many clients, and does it happen with any computer any time? An excessive number of alerts and events could cause this, but this affects usually only viewing the particular client(s).  Is this the only function showing delays - using Events to view the different categories is there also a delay? Might be worth to check the load on the database instance and the database size.

    Christian

    :21045
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