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Child SUM not picking up all subscriptions from parent

Alex_P
Right third attempt at this post! Doesn't seem to work in IE9.... My parent is successfully downloading recommended OS X and Windows version of Sophos. My child updates from the parent by http. It has always worked fine but now the child can only see the OS X version from the parent and not the Windows version. If I browse to the http share I can see both the windows and OS X versions within CIDs/S000 so I am not quite sure what is going on! Any ideas?
:10139


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    Don't want to forestall Support. Looks like the Warehouse became corrupt (which of course it shouldn't). The string you see is also the name of a folder in the warehouse. It contains an .xml file which lists the available versions of the product. If you view it it looks something like this: 

    - <version>
    - <attributes>
      <md5 extent="x000">6ea4a5df3f17e279ce647fccea87d01c</md5> 
      </attributes>
      <rollOut version-id="9.5.5.463" majorRollOut="192" minorRollOut="5" updated="2011-03-01T15:42:25" /> 
      <md5 extent="x000">bb464273489e195d47221a2c6071dc6b</md5> 
      </version>

     The first md5 string refers to the attributes file (6ea4a5df3f17e279ce647fccea87d01cx000.xml) which contains among other attributes 

    - <Attribute name="EMLVersion">
      <Str1024>9.5.5 VDL4.63G</Str1024> 
      </Attribute>

     and 

    - <Attribute name="ReleaseTags">
- <ReleaseTag>
  <BaseVersion>9.5</BaseVersion> 
  <Tag>RECOMMENDED</Tag> 
  <Label>D43962A7-BC2A-4720-9C79-89239065D1DF</Label> 
  </ReleaseTag>
- <ReleaseTag>
  <BaseVersion>9</BaseVersion> 
  <Tag>RECOMMENDED</Tag> 
  <Label>822CDC34-081F-4D57-9106-D124C0DC2D46</Label> 
  </ReleaseTag>
  </Attribute>

    Either something's missing or corrupt or there was an error writing the values to the database.

    Of course I don't want to interfere with Support - but as this is a forum here's my idea: If it doesn't look like I described I'd give emptying the Warehouse a try. If you intend to do it please check with Support whether they feel it is ok to do so as it might destroy "evidence".

    Christian

    :10223
Reply
  • 0

    Don't want to forestall Support. Looks like the Warehouse became corrupt (which of course it shouldn't). The string you see is also the name of a folder in the warehouse. It contains an .xml file which lists the available versions of the product. If you view it it looks something like this: 

    - <version>
    - <attributes>
      <md5 extent="x000">6ea4a5df3f17e279ce647fccea87d01c</md5> 
      </attributes>
      <rollOut version-id="9.5.5.463" majorRollOut="192" minorRollOut="5" updated="2011-03-01T15:42:25" /> 
      <md5 extent="x000">bb464273489e195d47221a2c6071dc6b</md5> 
      </version>

     The first md5 string refers to the attributes file (6ea4a5df3f17e279ce647fccea87d01cx000.xml) which contains among other attributes 

    - <Attribute name="EMLVersion">
      <Str1024>9.5.5 VDL4.63G</Str1024> 
      </Attribute>

     and 

    - <Attribute name="ReleaseTags">
- <ReleaseTag>
  <BaseVersion>9.5</BaseVersion> 
  <Tag>RECOMMENDED</Tag> 
  <Label>D43962A7-BC2A-4720-9C79-89239065D1DF</Label> 
  </ReleaseTag>
- <ReleaseTag>
  <BaseVersion>9</BaseVersion> 
  <Tag>RECOMMENDED</Tag> 
  <Label>822CDC34-081F-4D57-9106-D124C0DC2D46</Label> 
  </ReleaseTag>
  </Attribute>

    Either something's missing or corrupt or there was an error writing the values to the database.

    Of course I don't want to interfere with Support - but as this is a forum here's my idea: If it doesn't look like I described I'd give emptying the Warehouse a try. If you intend to do it please check with Support whether they feel it is ok to do so as it might destroy "evidence".

    Christian

    :10223
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